Country Manager

We are a Digital Credit Provider looking for the most suitable Country Manager to oversee the entire operations of our branch in Kenya. 

The business strategy of the role seeks to launch a fintech start-up from scratch, establish partnerships, develop the business in multiple directions, and ensure profitability. The role holder is responsible for managing overall operations, recruiting staff, and creating budgets.

Key Responsibilities

• Managing the operational and financial activities of the company, which is providing payday loans via mobile applications and automated landing machines (ALMs)
• Implementing target plans for providing microloans and their repayment
• Hiring staff and ensuring continuous improvement in working efficiency (including through staff training and motivation)
• Developing methodology and operating rules for problem loans
• Monitoring the overdue portfolio (loans), implementation of documentation, and new collection methods
• Resolving the applications issues received from the borrowers
• Working closely with project and technical support teams on requests through internal CRM
• Being Involved in business processes development, budgeting, and planning
• Developing/implementing marketing plans and analysis
• Preparing reports on achieved targets - operational and financial, reporting to International Operations Director
• Bringing to the attention of the International Operations Director any information on all violations identified while handling the responsibilities and making suggestions for their elimination
• Ensuring fulfillment of all company’s obligations to tax authorities, state and non-state bodies, as well as institutions, suppliers, customers, and creditors
• Analyzing and monitoring the profitability, competitiveness, and quality of services
• Concluding service agreements with different providers.

Requirements:

• Degree in Economics
• 5 years of work experience, including at least 3 years in microcredit institutions, banking, or the FinTech sector. We highly welcome experience in collection agencies (management of a collection agency or control of a collection department in a bank or MFI)
• Experience in managing a staff of more than 50 people
• Participation in the launch of a mobile application (preferable)
• Knowledge and experience in the field of Project Management (preferable)
• Experience in reporting, planning, and budgeting
• English - advanced

Personal skills:

• Responsibility
• Ability to handle stress
• Results-oriented mindset
• Flexibility
• Self-discipline and time management
• High Communication skills
• Conflict settlement skills

What we offer:

• Competitive salary.
• Modern working environment.
• An opportunity to be an integral part of an existing business.
• Chance to build a team from the ground up.

Send your CV to us.