CRM / No-code Solutions Builder

Anonymous Employer

Software & Data

IT & Telecoms KSh Confidential
3 weeks ago

Job Summary

to participate in our technical design part of the process, where you will design parts of solutions that are heavy in the no-code platforms as well as simple custom pieces closely related to them.

  • Minimum Qualification:Unspecified
  • Experience Level:Entry level
  • Experience Length:3 years

Job Description/Requirements


Elite Software Automation (ESA) is a company that makes custom software solutions for small businesses with complex operational flow in specific niches such as custom manufacturing, concierge medicine, financial services, and other service-intensive industries.

These solutions are composed of internal systems (such as CRM, ERP or other systems heavily customized and extended by us), integrated with the external systems (such as client portals) and various custom backend connections that allow interaction with external parties as needed.

Our solutions are completely custom and consist of:

  • Custom development with well put together custom interfaces as well as robust and comprehensive custom backends, consisting of both our reusable components as well as client-specific custom development;

  • Solution platforms and no-code tools such as:

    • Some products from Zoho platform (Zoho CRM, Desk, Books, Flow) extensively customized and configured for each project;

    • N8N;


    • Baserow,, and other open source tools (which we sometimes fork and modify into our own version);

    • Our own products with in built no-code configurators;

    • This list is being increased when we find and extensively vet new platforms excellent for the purposes we need fulfilled;

  • Other platforms to fulfill various functions (e.g., Twilio, Sendgrid, Gravity Forms Stripe, etc.)

The objective of these solutions is to add efficiency to our client's businesses operation by automating labor intensive processes as well as removing errors, dis-coordination and other inefficiencies in the business processes. These solutions allow our clients to get more done in their business with less labor and fewer errors.

Role of the CRM / No-code Solutions Builder

Specialist hired for this role will build the No-code parts of our solutions (parts on CRM platform and other no-code platforms listed above). As described in detail above, your responsibility will be to build, set up, configure, etc.. the no-code parts of our solutions to produce functional solutions that will operate as per their designs and meet the business requirements. You will also, when applicable, carry out necessary move-overs and deployment of setups between environments (e.g. from staging to production). The following are the most important qualitative expectations for the parts of solutions that you'll build:

  • Functionality Detail - the solutions we make here are complex and run complex processes with many scenarios, and it is critical that the functionality is correctly put together, accounting for all the applicable design details and correctly operating in all the defined scenarios - you are expected to pay due attention to them at all times and verify your solutions account for all such details, and outside of occasional misses, we will expect you to be thorough with the details.

  • Quality - we will expect you to thoroughly test your builds before sending to QA, and we expect that your builds will be quite mature with regards to their quality when you turn them in, and while we do expect that QA will find some complex issues from time to time, we do not expect that your builds will result in QA frequently finding issues that you reasonably should have found yourself - if at any point this will become a continuing occurrence, we will seek to replace you.

  • Maintainability / Minimalist Complexity - the solutions created will need to be iterated and maintained as time goes on - as such, you will need to build solutions in a manner that will make likely iterations easy to implement without tearing down and rebuilding everything or making updates for the same thing in many places - you will need to familiarize yourself with the tools you're using and build your solutions without creating unnecessary complications in them - the platform stack we have selected through years of researching generally allows to make that possible, but you will need to exercise good logic and analysis in your work to make it happen.

  • Usability - the solutions created will quite often feature parts that will be accessible by users of the solution (whether it is our client company's employees or external participants) - it is important that such parts will be reasonably easy to use for the person who will be interacting with them, and you will need to think about that and take necessary steps in your builds to ensure they account for it - this requirement is particularly expected from Advanced Level specialists.

In addition to the above, if you are joining as an Advanced Level candidate, we will also expect you, upon getting familiarized with our platform stack, to participate in our technical design part of the process, where you will design parts of solutions that are heavy in the no-code platforms as well as simple custom pieces closely related to them, you will work on this with the guidance and review of our Software Design Engineers and Design Experts.

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