Job Summary
Job Description/Requirements
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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
JOB DESCRIPTION
-Carry out Service interventions/ Diagnosis as allocation by back office
- Determine running condition of the existing and new feet and come up with parts and service leads
-Drive parts & service growth by encouraging and guiding customers to consume existing stock and by promoting service culture.
-Drive sustainability and optimization by regular installation of smart link and optimizer try and buy.
-Establish and maintain continuous communication with customers in service contract with proactive regular visit plans that will increase compressor availability and customer satisfaction.
-Advise customers on element overhaul/element replacement by regularly carrying out SPM measurements and notifying customers in advance for budgeting.
- Carry out Technical and warranty support assigned by the back office.
-Collect competitor machines information to aid in development of competitor machines installed base.
-Regularly provide market and competition intelligence back to Nairobi office.
- Any other duties as may be assigned by your manager.
Requirements
-At least 3 years experience in compressor service
- Diploma in Mechanical or Electrical Engineering
-Valid driving license
-Basic computer knowledge
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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