Job Summary

Our client in the automotive industry is currently looking to hire a Customer Service Executive.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Responsibilities
•    To provide general customer support
•    Resolve simple customer issues and escalate the major ones to the appropriate support team.
•    Record customer complaints and requirements and summarize to the supervisor.
•    Updating customer records after each interaction with the customer.
•    To assist the sales team in boosting sales and performance.
•    Process orders in the system according to customer order list.
•    Prepare daily and monthly customer service report to the Supervisor
•    Any other duties as will be assigned by the Supervisor
 
Qualifications
•    Diploma in sales and marketing/ Public relations
•    Excellent communication skills
•    Excellent computer skills.
•    At least 2 years’ experience in customer service.


Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Anonymous Employer
Nairobi
| Full Time |
KSh Confidential
1mo
Nairobi
| Full Time |
KSh Confidential
1mo
Nairobi
| Internship & Graduate |
KSh 15,000 - 30,000
1mo