Job Summary

Our client is an upcoming Dry cleaning company with over 7 branchesin Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.

  • Minimum Qualification: Certificate
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Industry: Service
Location: Nairobi
Salary: Competitive

Key Responsibilities
•    Receiving items for laundry at the shop and ensure they place tags on them for easier tracing
•    Invoicing and receive payments for the items to be laundered.
•    Market the shop by way of messages, retaining walk in clients, issuing flyers at the shop or mall entrances.
•    Make sure they attain sales targets of the company
•    Reconciling Sales and generating reports
•    Assist customers with telephone inquiries to provide solutions to their banking needs
•    Assist customers with routine account-related requests; research and resolve account service inquiries or issues; and respond to client inquiries promptly, effectively, and professionally
•    Perform teller responsibilities

Skills & Qualifications
•    Must have a Certificate or Diploma in a related field
•    At least 1 year experience in a related field
•    Must have reliable vehicle and valid driver’s license
•    Must be able to work under pressure with a variety of customers and personalities.
•    Must be good with people and work well with others.
•    Ability to work in multiple work locations is a plus.
•    Excellent customer service, written and verbal communication skills.
•    Excellent interpersonal skills.
•    Ability to sell in various social media platforms a plus.

How to Apply
If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV and Professional Certificates quoting the job title (Customer Service Representative) by Monday 14th June 2021.

Only shortlisted candidates will be contacted.

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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