1 month ago

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification:Diploma
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

- Contacting customers through Calls, Emails, SMSs, Letters and Visits to pay their debts/obligations

- Updating customer conversations on the CRM System.

- Following up customers payments schedules/diaries to ensure payments come through as promised

- Negotiating repayment Plans, Accounts activations with customers.

- Assessing customers ability to pay and discussing various available options to enable debt repayments.

- Visiting customers in their work place/businesses to discuss repayment plans

- Ability to handle customers Complaints and Disputes.

- Any other duty that may be assigned

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