New

Job Summary

Our debt collection agency specializes in delinquent business and personal loan accounts. As a debt collector, you'll help clients recover assets as quickly as possible, reducing cash-flow issues and allowing for smooth business operation. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due accounts. As a debt collection specialist you'll work with debtors on a daily basis, negotiating with clients to come to a payment plan suitable for all parties. We're looking for someone who is persistent in the face of obstacles and difficult clients.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Debt Collector responsibilities and duties
•    Manage multiple accounts for delinquency and debt collection efforts
•    Locate and contact debtors about outstanding obligations
•    Send out past due notices for delinquent accounts or for missed settlement payments
•    Investigate and resolve complaints regarding incorrect debt collection attempts
•    Report address changes and maintain files regarding debtors for correct and current contact information
•    Compile reports on delinquent accounts and report missed payments to credit bureaus

Qualifications and skills
•    Intermediate skills using MS Office and database software
•    Demonstrated skill in negotiating and resolving conflicts
•    Ability to speak persuasively and listen critically
•    Ability to multi-task and meet tight deadlines
•    Prioritize multiple tasks to ensure the successful completion of each debt collection attempt
•    Call center experience preferred

Qualified candidates are asked to send their updated CV.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Nairobi
| Full Time |
KSh Confidential
1mo