Rafiki Microfinance Bank

Direct Sales Agents - Moi Avenue, Mombasa Branch

Rafiki Microfinance Bank

Sales

New
4 days ago

Job Summary

Generating new business through visiting potential customers to prospect for business

  • Minimum Qualification:Certificate
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements

Job Title: Direct Sales Agents 

Location: Moi Avenue, Mombasa Branch

No. of positions (3)

  

Note: Apply only if you live around Mombasa and its environs and have experience working in that locality.



Key Duties and Responsibilities

• Generating new business through visiting potential customers to prospect for business. 

• Actively take part in sales activities organized by the Bank to acquire the business. 

• Offer excellent customer experience while interacting with customers on different channels. 

• Gather feedback from customers on Bank products and services to inform improvement decisions. 

• Daily reporting on business acquisition/sales activities 

• Continuously seek to deepen knowledge of the Bank's offering and the Industry trends. 

• Achieving sales targets within the set period i.e. in both volume and value 

• Handling    customer    issues    and    complaints on allocated products 

• Obtain all  customer  information  and  documents  required  to open an account and till number and ensure know your customer (KYC) compliance 

• Preparing regular sales activity and performance reports as required. 


Knowledge and Experience required for this Role

• Certificate in relevant course or any other business-related course. 

• At least 1-year experience in a sales job 

• Passionate about sales 

• Confident and self-driven 

• Excellent communication skills both oral and written 

• Strong interpersonal and negotiation skills 

• Honesty and Integrity 

• Ability to be an agent of change and innovation with a strong desire to excel 

• Ability to deliver set business targets and services with minimum supervision. 


Employment Terms: 6 months contract with a retainer and commission 


Deadline for applications: 2nd June, 2023

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