Assessment
Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

Job Summary

The Dispatch Officer will be a main customer service contact for order dispatches and general customer service and support to the reps as well as other administrative and operational duties listed below:

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

IMPORTANT
Only applications received via BrighterMonday platform will be considered. Any phone calls, emails or other types of canvassing may lead to your application being disqualified.


Key Skills
•    Strong spreadsheet expertise and experience
•    Accurate data entry abilities and proven experience in computers and customer service
•    Use of sage for order processing
•    Keen attention to detail
•    Efficiency in daily admin filing and labelling requirements. Able to multitask.
•    Able to provide front office base:
•    Learning new products, understanding the market and customer and translating this knowledge into sales
•    Telesales and customer service
•    Able to aptly represent the company at conferences (display desks)
•    Ability to learn quickly
•    Able to show initiative in all situations
•    Committed and able to meet deadlines
•    Keen interest in providing quality work as well strong efficiency
•    Able to make any and all preparations for sales meetings and presentations
•    E-mail, internet and knowledge on popular software packages a must
•    Able to manage oneself and a whole range of different day to day tasks at a time
•    High level of accuracy required in all work
•    Able to travel for up to a week per month using basic means for collections or company events
•    Able and willing to put in extra time when necessary
•    Organized, efficient and accurate
 
Day to Day
•    Invoicing, etr, answering telephones, fax, and customer queries and banking
•    Maintaining a daily sales and costing spreadsheet
•    Month end stock take and in charge of stock reconciliation in conjunction with stock auditor
•    Market Research and internet searches
•    Sales follow up as per requirements and or presentation at sales conferences and meetings
•    Coordination with accountant on all monthly accounting formalities
•    Filing tenders completely from labeling samples to filing the tender documents and ensuring all items are included as per requirements with 100% accuracy.
•    Coordinating with other employees on all of the above
•    General administrative skills such as filing, labeling samples, maintaining our literature library
•    Accurate record keeping
•    Collections as well as on site collections
•    Customer correspondence and neat preparation of documents
•    Any experience in desk top publishing an asset

Candidates should have at least a diploma and experience in similar positions for at least 3 years.  References a must.

Important Safety Tips

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