International Planned Parenthood Federation (IPPF)

Job Summary

This position is located in the IPPFARO Regional Director’s Office. The Driver/Messenger will report to the Executive Assistant.

  • Minimum Qualification: Highschool
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

Interested individuals should submit an application form in the IPPFARO CV Format [Download via the following link: ARO - CV Form .docx] and a 1-page cover letter.

Please note that we will not consider applications that are not done in the requested format. 

“Applications are particularly encouraged from women, persons living with disability, and candidates openly living with HIV.” 

IPPF has​ been made aware of various fraudulent vacancy announcements circulated via e-mail from websites falsely stating that they are issued by or in association with IPPF.  These correspondences, which may seek to obtain money from the recipients of such correspondence are fraudulent and IPPF does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training or any other fees). 

NB: Interested individuals should submit an application form in the IPPFARO CV format (see download link above) and a 1-page cover letter. Please note that we will not consider applications that are not done in the requested format.

Job Title: Driver/Messenger
Location: Nairobi, Kenya
Responsible to: Executive Assistant  
Rank: F2
Deadline for Application: 30 October 2020

This position is located in the IPPFARO Regional Director’s Office. The Driver/Messenger will report to the Executive Assistant.



Under the general supervision of the Executive Assistant, the Driver/Messenger provides reliable and safe driving services and clerical support, ensuring high accuracy of work. The Driver/Messenger demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national, international and cultural backgrounds.
The Driver/Messenger provides driving services to the regional director, staff in the office, Consultants and Experts and IPPFARO staff on mission. She/he also provides clerical support services inside and messenger services outside the office.

Driving Functions
1.    Ensures safe driving of the Regional Director; Drives the Regional Director to meetings and official meetings respecting protocol rules;
2.    Ensures provision of reliable and secure driving services by a) driving vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items b) meeting personnel and visitors at the airport;
3.    Perform work related errands as requested such as going to post office twice a week if necessary
4.    Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs for the preparation of the vehicle maintenance plans and reports;
5.    Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing and other duties;
6.    Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, ARO directory, map of the city/country, first aid kit, and necessary spare parts;
7.    Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Messenger Functions
1.    Ensures prompt and accurate delivery of mails to multilateral, bilateral, embassies and consular, government and non-governmental agencies/organizations operating from Nairobi;
2.    Delivers documents to the courier companies and other locations as required;
3.    Takes care of ARO documents for protocol clearance, the Ministry of Foreign Affairs, other government agencies, Embassies and other international organizations operating from Nairobi. Also collects all documents destined to ARO;
4.    Assists on clerical work in the office when not performing messenger and driving functions. Specifically, S/he binds documents destined to the office and other partners and ensures that documents are well arranged for easy tracking by the Support Service;
5.    Liaise with government agencies, travel agencies and other service providers to deliver and pick up documents in a timely manner;
6.    Expedites functions related to staff visa and customs formalities arrangement when required Performs any other functions as determined by the Supervisor;
7.    Performs other functions as requested by supervisor.

Results Expected
1.    The key result is accurate, safe and timely execution of the services provided to ARO;
2.    Timely execution and delivery of task;
3.    Proactive follow-up on protocol issues with the Ministry of Foreign Affairs; other partners and government agencies;
4.    Ensures client satisfaction;
5.    The IPPFARO cars are always in good and serviceable condition.

1) Competencies
•    Develops and implements sustainable business strategies, thinks long term and externally in order to positively his/her work within the organization
•    Anticipates and perceives the impact and implications of decisions and activities on other parts of the organization;
•    Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion;
•    Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.
•    Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others;
•    Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries;
•    Open to change and flexible in a fast-paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements;
•    Evaluates data and courses of action to reach logical, pragmatic decisions in the interest of the organisation. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving;
•    Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

2) Education
•    Secondary Education. Valid Driver’s license with minimum 3rd grade level.
•    Valid driver’s licence

3) Work Experience
4 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair.

4) Languages
Fluency in English language is required.

5) Assessment
Evaluation of qualified candidates may include assessment exercise which will be followed by a competency-based interview.

6) Other requirements
•    Diligence, attention to critical details, a keen sense of work priorities and resourcefulness in obtaining and researching important information;
•    A keen sense of ethics and integrity in dealing with clients and service providers;
•    Meets timelines for delivery of assignments and services to clients;
•    Results-based and client service-oriented attitude, as well as excellent organization skills are a must;
•    Demonstrates behaviour of professional and personal ethics, transparency and openness;
•    Provides helpful feedback and advice to others in the office;
•    Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repairs;
•    Demonstrates excellent knowledge of protocol;
•    Demonstrates excellent knowledge of security issues;
•    Remains calm, in control and good humoured even under pressure;
•    Responds positively to critical feedback and differing points of views;
•    Experience in working in a multicultural environment;
•    Willing to work outside standard office hours as required;
•    Willing to travel in Kenya and outside Kenya by car.

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