Enterprise Resource Planning Support Analyst at Equity Bank Kenya

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box – Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter ), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams.SUMMARY Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, systems analysis and design initiatives, systems project management and implementation, systems backup and recovery.KEY RESPONSIBILITIES: Formulate and or execute ERP business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.In liaison with the IT Service Delivery Department, facilitate or provide users with technical support for the ERP system.Liaise with the business teams (Finance, HR and Procurement) in the review, re-engineering and or implementation of ERP Operational procedures, processes, templates and Forms.Working with relevant business teams – Responsible for ERP Data Management: Data Entry, Validation (maker/check controls), Updates, Collation, Distribution, Reporting.Develop, implement and maintain a catalogue of ERP Reports at all levels (Executive, Line Management and Employee) that support decision making.In liaison with the IT Database and Infrastructure Departments, ensure that ERP backups, system software and hardware updates are done, system recovery protocols are tested in line with the Bank IT Policy. MINIMUM POSITION REQUIREMENTSSpecific Field or QualificationEducation Bachelor’s DegreeComputer Science, IT or any other IT related degree Professional Qualifications IT Certification (ORACLE DBA, SQL)ITIL, Project Management ( PMP, Prince2) Experience & Proficiencies Total Minimum No of Years’ Experience Required 3 DetailMinimum No of Years System Analysis and management 3yrsCustomer Management 3yrsBusiness Processes 3yrsSQL/PLSQL knowledge 3yrsProject Management 1yr