Job Summary

Manage All Ethiopia business Lines (CRS, Natural Resources, Knowledge) in Ethiopia to and lead teams to achieve country budget with cost, time effective manners, with a strong approach of exploring and capturing new business opportunities with high profit margins in the frame work of management system OIMS & SGS policy and networking capital strategy and concepts.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description/Requirements

 1.    Behavioural Competencies:


Drive Results & Excellence

Proficency level description
PL1 :
•    Acts with urgency to deliver high standards on time
•    Understands process & compliance issues and abides by them
•    Effectively utilizes the resources allocated to him/her
•    Takes accountability for actions that lie within the domain of his/her work
•    Adheres to quality standards, Maintains high standards of quality at work

Training & Development  Matrix  in case of GAP
•    Time, priority setting and resources management.
•    Resources Management
•    Turning Goals into Results: The Power of Catalytic Mechanisms

Collaborations & Trust   

PL 2 :
•    Maintains regular contact with internal and existing external stakeholders
•    Seeks support from colleagues and experts within team to achieve own objectives when the need arises.
•    Understands values of commitment to these.  Actions and behaviours are generally consistent with company’s values while dealing with stakeholders   

Training & Development  Matrix  in case of GAP

•    Communication skills
•    Emotional and cultural intelligence
•    Stalk Holders MANAGEMENT
•    Integrity code
•    Negotiations skills

Commitment to development of self and others   

Proficency level description
PL 1:
•    Displays initiative in seeking opportunities for learning and feedback in own area of work. Demonstrates initiative in successfully applying newly acquired learning to his/her job.   

Training & Development  Matrix  in case of GAP
•    Emotional intelligence
•    Typology analysis

Strategic Thinking   

Proficency level description
PL 1:
•    Collects and analyses information from a variety of appropriate sources. Identifies the links between situations and information
•    Is able to demonstrate a basic level of understanding of the  industry through the use of basic facts and information
•    -   Is aware of basic principles of profit and loss. Shows basic financial prudence while taking decisions.   

Training & Development  Matrix  in case of GAP
•    Business intelligence
•    Strategic Management
•    Market Research
•     Finance for non-finance

Executive Impact/Effectiveness   

Proficency level description
PL 2:
•    Able to convey and explain information, opinions and arguments fluently, coherently and confidently. Ability to interpret and clarify details.
•    Uses a different line of argument if one approach isn’t working.
•    -   Views difficult situations / problems as opportunities for improvement, learning from experiences to move forward.   

Training & Development  Matrix  in case of GAP
•    Customers Value proposition
•    Marketing intelligence
•    Negotiation skills
•    Problem Solving
•    Conflict Management
•    Art of Persuasion.
•    Perception management

Solution Orientation   

Proficency level description
PL2 :
•    Spots opportunities and quickly responds to them. Balance risk of failure with potential gain and effectively communicate rationale with team, supervisors and other stakeholders
•    Listens to ideas proposed by others and offers assistance to implement new ideas.  Takes action to promote or implement new ideas.
•    - Makes decisions by weighing several factors, some of which are partially defined and entail missing pieces of critical information   

Training & Development  Matrix  in case of GAP
•    Problem solving and Decision making
•    Communication skills
•    Crisis Management
•    Dealing with management intelligence
•    Motivation skills
•    Stalk holder’s management
•    Strategic leadership
2.    Technical Competencies:


Shares the Vision   

Proficency level description
•    Enables the “feet on the street” to march in step by facilitating a common understanding of sales objectives and strategies, from global to local, by involving the team in creating their own compelling/ inspiring vision of the way forward.   

Inspections Methods   

Demonstrate skilled level         

Key Account Management   

Demonstrate skilled level     

Knowledge of SOP & Internal Systems   

Proficency level description
PL3: Skilled
•    Demonstrates expert knowledge of GQS, SOPs & Internal Systems
•    In order to:
•    Guide development and modification of SOPs for common systems across BU including Subcontractors
•    facilitate harmonization and consistent implementation of quality system and procedures   

Training & Development  Matrix  in case of GAP
•    Cross functional training of SGS business lines/functions SOPs, policies, procedures, etc.
•    International standards.

Building Beneficial Relationships   

Proficency level description
PL 3:
•    Develops and applies knowledge of key customers and competitors
•    Builds and maintains relationships with media contacts and external service providers
•    Establishes and manages appropriate relationships with internal and external stakeholders
•    Able to engage and interact effectively with internal and external stakeholders, and customers.
•    Is influential and persuasive
•    Able to assess and respond to customer needs, and evaluate customer satisfaction
•    Understands, recognises and responds to human behaviors and motivators         

Auditing Skills   

Proficency level description
PL4: Mastery
•    Specific audit requirements
•    Create the audit schedule
•    conduct regular audits effectively  and ensure compliance , standards and desired SGS policies and standards
•    Review and identify potential defects and their implications
•    Review audit documents and take inputs from business  team to approve manufacturers
•    Define the gaps after discussions   

Training & Development  Matrix  in case of GAP
•    Lead auditor for ISO 9001.
•    Reporting skills.
•    How to setup the proper corrective/preventive action to avoid re-occurrence of NCRs
•    Data analysis techniques/skills.

Knowledge of Statistical Tools   

Proficency level description
PL 3: Skilled
•    Statistical techniques and tools.
•    Mathematical analysis.
•    - Statistical models.   

Training & Development  Matrix  in case of GAP
•    Advanced excel course.
•    Statistical techniques and tools, analysis.

Technology Use   

Proficency level description
Desktop applications, e.g., database; spreadsheets; query tools         
3.    Business Competencies:

Land Legal and Taxation Knowledge

Proficency level description   
•    Value added Tax (VAT)     

Company Software Applications   

Proficency level description
•    SharePoint.
•    BOSS   

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