Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Highschool
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

FIELD DEBT COLLECTOR’S JOB DESCRIPTION
•    Research and analyze accounts prior to initiating debtor contact, examine historical data and evaluate past collection efforts.
•    Determine the most effective and economical means of locating the debtor and then make debtor visits.
•    Make payment plans with debtors
•    Produce daily productivity reports (debtor visited, amount collected)
•    Maintain complete records on all accounts including, but not limited to, detailed documentation on collection efforts.
•    Utilize all available resources; skip tracing and private investigation techniques to locate debtors and any relevant credit information pertaining to the company and/or officers responsible for the debt.
•    Maintain a consistent level of professionalism at all times with the debtor
•    Follow company processes and procedures.
•    Maintain organized and current physical files for open accounts in queue.
•    Conduct background and asset investigation on accounts recommended for litigation and transfer to the legal department with all information pertaining to the debtors’ status reported in a clear and concise manner.
•    Have the ability to effectively communicate findings in writing.

REQUIREMENTS
•    O level Education  above
•    Fluent in English and Swahili.
•    Field experience in Debt collection, insurance, investigation or marketing in Kisii, Eldoret & Nairobi.
•    Certificate of good conduct and three referees.
•    Ability to work under pressure and meet deadlines.
•    Training in credit management, or private investigation will be an added advantage

If you qualify send your application indicating the title as “FIELD DEBT COLLECTOR”.

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