Job Summary

The successful candidate will create and maintain a unique guest experience whilst executing brand standards as well as building brand awareness of the hotel, drive business in innovative ways and brand within the local community.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

•  Minimum Qualification : Bachelor
•  Experience Level : Senior level
•  Experience Length : 5 to 10 years

Job Description
Key Responsibilities :

•  Interacts with the customers promoting the hotel facilities and service.
•  Building guest relationships and creating returned customers.
•  Conduct daily, Weekly and monthly meetings / training with the supervisors.
•  To ensure all conference guests are welcomed, invoices are correct and function sheets are well understood and communicated to the team.
•  Working with maintenance to ensure all equipment is maintained at maximum efficiency.
•  Interview, train, supervise and discipline the F&B staff to achieve efficient operation of the department.
•  Building a bank of casuals to support busy periods.
•  Working with the HR office and local colleagues / universities to ensure internships are supported.
•  Assist in developing and carrying out action plans for the hotel to be environmentally conscious.
•  Ensure all day-to-day operational activities are planned and assigned accordingly to all senior team members.
•  Working with the head chef to ensure regular specials are in place and buffet menus are adapted to clients’ needs and a minimum of four times a year.
•  Responsible for the F&B store and controls equipment and breakages and provides weakly report to the Director of F&B.

Qualifications :
•  Degree in Hospitality management or a relevant field, a Masters would be an added advantage.
•  Minimum of 5 years’ experience in a similar role.
•  Excellent organisation skills and attention to detail and a sense of urgency.
•  Ability to manage and prioritize challenging workloads.
•  Strongly results oriented, ability to work independently and show initiative.
•  Significant IT skills, Communication and interpersonal skills.

Qualified Candidates are asked to send their updated CV

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