Job title:
Food & Beverage Manager   
Department:
Operations
Reports to:
Property Manager   
Responsible for (Direct reports):
All F&B Team

Responsibilities (Functions and duties):  
•    Hire, train and manage, supervise, develop, discipline and counsel all food and beverage team members according to company policies and procedures.
•    Review and evaluate the degree of customer satisfaction to recommend operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
•    Oversees the function of all Food and Beverage team members, facilities, sales and costs to ensure maximum departmental profit is achieved.
•    Coordinates with the Exec. Chef for the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
•    Conducts daily pre-shift meetings with all F&B staff.
•    Maintains a consistent focus on cleanliness throughout all areas.
•    Keeps aware of trends, systems, practices and equipment in F&B preparation and service in the hotel and restaurant field through trade publications and actual visits.
•    Monitor, analyze, and control all labor and inventory costs. This includes preparing the appropriate reports, charts, and schedules to ensure that budgets are met or exceeded while quality is maintained and improved.
•    Coordinate with Sales and Marketing the promotion of  the F&B outlets and future events and promotions
•    Design and implement new department operating policies and procedures as required.

Experience:
Four (4) years’ experience in a similar role in a hospitality setting
 
Qualifications:

Professional: Bachelor Degree in Hospitality Management or related course

Behavioural Competencies:
•    Team management, leadership & team player
•    Effective management: delivering profit center profitability
•    Adaptability: coping with the diversity of customers and their needs
•    Thorough and initiative
•    Good relationship skills