Food & Beverage Manager

Job Summary

Overseeing the day to day operations of the Food and Beverage outlets, ensuring excellent service delivery at every point, service standards are met and guest expectations exceeded

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description/Requirements

Job title:
Food & Beverage Manager   
Department:
Operations
Reports to:
Property Manager   
Responsible for (Direct reports):
All F&B Team

Responsibilities (Functions and duties):  

•    Hire, train and manage, supervise, develop, discipline and counsel all food and beverage team members according to company policies and procedures.
•    Review and evaluate the degree of customer satisfaction to recommend operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
•    Oversees the function of all Food and Beverage team members, facilities, sales and costs to ensure maximum departmental profit is achieved.
•    Coordinates with the Exec. Chef for the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
•    Conducts daily pre-shift meetings with all F&B staff.
•    Maintains a consistent focus on cleanliness throughout all areas.
•    Keeps aware of trends, systems, practices and equipment in F&B preparation and service in the hotel and restaurant field through trade publications and actual visits.
•    Monitor, analyze, and control all labor and inventory costs. This includes preparing the appropriate reports, charts, and schedules to ensure that budgets are met or exceeded while quality is maintained and improved.
•    Coordinate with Sales and Marketing the promotion of  the F&B outlets and future events and promotions
•    Design and implement new department operating policies and procedures as required.

Experience:
Four (4) years’ experience in a similar role in a hospitality setting
 
Qualifications:

Professional: Bachelor Degree in Hospitality Management or related course

Behavioural Competencies:
•    Team management, leadership & team player
•    Effective management: delivering profit center profitability
•    Adaptability: coping with the diversity of customers and their needs
•    Thorough and initiative
•    Good relationship skills

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