Job Summary

Our client is a conference and recreation center in Nairobi. They seek to hire a Front Desk Executive who will be the first point of contact for all visitors.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Industry: Hospitality
Location: Nairobi
Salary: 25k – 35k Gross

Our client is a conference and recreation center in Nairobi. They seek to hire a Front Desk Executive who will be the first point of contact for all visitors. S/He should have a welcoming smile and actively engage clients who have come to the facility for both corporate and recreational events.

Job Responsibilities
•    Man the front office and ensure all visitors are assisted promptly.
•    Actively engage clients who visit the facility by showing them round
•    Have proper knowledge of the service offerings in the facility.
•    Maintaining an up to data filing system in the office.
•    Able to promptly check on client reservations and direct to the relevant departments
•    Answer telephone queries promptly
•    Ensure that customer complaints are resolved promptly and escalate when need be
•    Ensure the reception area is clean and manned at all times
•    Receiving, sorting, registering and distributing incoming mails for the assigned office for action.
•    Assists in the ordering, receiving, stocking and distribution of office supplies.
•    Undertaking any other administrative services duties that may be assigned.

Qualifications
•    Diploma/Degree in Business Related Course
•    At least 1 year relevant experience in front desk
•    Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint and Excel)
•    Strong communication and organizational skills
•    Ability to work with diverse personalities.
•    Ability to maintain high levels of integrity
•    Ability to handle pressure
•    Good planning and organizing skills

How to Apply
Please only send your CV quoting the job title in the email subject (Front Desk Executive – Conference Facility) before Tuesday 30th November 2021.
Kindly indicate current/last salary on your CV

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