Front Office/ Customer Service Representative

Anonymous Employer

Job Summary

The ideal candidate will be Responsible for handling front office reception and administration duties, including greeting guests, answering phones.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

·        Operate a Switchboard

·        Receive, Screen and place customer service telephone calls 

·        Maintain solid customer relationships by handling enquiries, questions and concerns with speed and professionalism 

·        Resolve customer complaints, manage database records, drafting status reports on customer service issues 

·        Data entry and research as required to troubleshoot customer problems

·        Welcome walk in clients entering the organization in a professional manner;

·        Deliver excellent customer service at all times

·        Email correspondences

·        Assist the company in sales execution while maximizing sales opportunities

·        Preparation of Quotations, Proposals, Reports and Invoices to clients

·        Update and maintain databases such as mailing lists, contact lists and client information

·        Communicate and coordinate with internal departments on customer support


Requirements

  • A Passport Photo Must accompany all applicants
  • Minimum of 2 Years’ work experience on similar position is required.

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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