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Yesterday

Skills Required

administrative

Job Summary

A front office Officer will be the first point of contact for visitors and clients, answering phones, managing appointments, and handling administrative tasks to ensure smooth office operations

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 2 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities

  • Greet customers, answer questions, and address concerns in a professional and helpful manner.
  • Book and manage customer appointments, either in person or over the phone.
  • Answer calls, take messages, and direct calls to the appropriate personnel.
  • Maintain records, file documents, and assist with general office duties.
  • Process customer payments and provide receipts.
  • Update customers on the progress of repairs and communicate with suppliers.
  • Maintain a clean and organized reception area. 
  • Order parts from suppliers. 
  • Assist with invoicing and bookkeeping tasks.
  • Monitor and maintain inventory levels of office supplies.
  • Check and manage emails, and forward them to appropriate personnel.
  • Enter customer information and other data into the garage's computer system.

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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