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Fulfilment sales representative

Taimba Ltd


Easy Apply
3 weeks ago

Job Summary

The ideal candidate will be responsible for providing a personalized customer experience by fulfilling, picking orders of our fresh products and responding to the needs of our customers and reporting on customer feedback to improve the customer experience.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Key Responsibilities:

Deliver goods to our customers and at the scheduled time, capture customer feedback, pick next day orders, account for all company assets and ensuring payment for goods upon delivery via mpesa.
Follow the delivery route plan for ordered produce/products to our customers in the assigned route as per the manifest.
Establish, develop, and maintain positive customer relationships to ensure customer retention.
Ensure profitable growth in sales, revenue through upselling and cross-selling across the portfolio of company products.
In-depth product knowledge to optimize sales and customer support
Gather current marketplace information on newly introduced products, delivery schedules, pricing, and new sales techniques to monitor competition.
Gather feedback from customers and give solutions for areas of improvemen.
Any other duties assigned from time to time

Key skills and competencies
·      Experience on sales, marketing or distributing fruitss, vegetables and other farm produce
·      Certificate or Diploma in sales, marketing.
·      2-5 years of field sales and fulfilment experience
·      Outstanding relationship management skills combined with an aptitude for developing new and long-standing relationships
·      Independent self-starter with ability to work with minimal supervision and deliver within tight deadlines
·      Ability to build in-depth knowledge on products and markets
·      Excellent communication and persuasion skills
·      Exceptional selling and negotiation skills
·      High level of integrity and commitmen
·      Driving licence is added advantage

How to Apply
If you possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject to wecare@taimba.co.ke

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