Global Digital New Markets Specialist at Save the Children
JobWebKenya
Marketing & Communications
Job Summary
Job Description/Requirements
Job Description The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children’s rights, provides relief and helps support children in developing countries EXPERIENCE AND SKILLSEssential Minimum 5 years of direct experience in implementing digital marketing/fundraising programs with specific Fundraising KPIs to achieve (ideally within an international NGO), and at least 1 year experience at the international level, especially in Europe, the Middle East and/or Asia.Proven success in growing a digital fundraising or ecommerce program from a small base of revenue to meet ambitious financial targets.Solid understanding and hands on experience developing digital acquisition and donor development email marketing journeys using a marketing automation tool.Experience managing the digital aspects of global integrated campaigns.Experience managing agency partners and other vendors.Solid understanding and experience of developing and optimizing supporter/customer journeys landing pages and websites.Solid understanding and experience with digital customer/donor development and retention.Solid understanding of web (in particular Google Analytics) and CRM analytics for testing and optimization.Solid understanding of digital payment systems and market restrictions or challenges.Technical expertise to understand technical digital marketing issues together with the ability to explain them using terms a non-specialist can clearly understand.Knowledge of budgeting, planning and performance management of digital fundraising/marketingProven project management skills delivering complex projects on time and on budget with a strong knowledge of all the financial aspects of digital fundraising/marketing including analysis of costs/income, ROI, conversion and attrition data and all other relevant KPIs.Strong personal, organisational and self-management skills, with an ability to work in a distributed team.A self-starter using initiative to an entrepreneurial spirit to see and deliver on opportunities.Capacity to build and maintain excellent relations and to work effectively in a multicultural and multi-ethnic environment respecting diversity, working with a diverse range of seniority levels and geographic marketsAbility to think critically, objectively, analytically and strategically, solve problems quickly.A positive, assertive and persuasive personality.Ability to articulate the work of Save the Children with passionExcellent communications skills, both written and verbal. Fluent in English with excellent writing and speaking mandatory, additional language skills such as Spanish would be an asset.Strong IT skills particularly in Microsoft Word, Excel, Power Point and Outlook.Willing to travel to support needs of the role as required. Desirable: Solid understanding of data protection and fundraising laws in different countriesPower BI knowledgeSolid understanding and hands on experience of major digital fundraising disciplines (Paid Search, Paid Social, Display, Email, Mobile, Programmatic and telemarketing)
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