Growth Manager, Payments at Absa Bank Limited

Job Description

Key accountabilities and Time Split

Business Development; Time split 40%

• Develop and implement payment product strategies to hold and grow the bank’s market share, revenue, and profitability in line with the Bank’s transformation strategy.
• Establish and manage the achievement of key performance metrics for market activation and sales programs/initiatives for all payment products.
• Identify, escalate, and ensure resolution of issues impacting sales and acquisition of payment products
• Continuous engagement with partners to ensure adequate product and process support to drive revenues.
• Continuous propagation of process innovation to maximize competitive advantage.
• Build capacity within cross-functional teams to ensure fulfillment of the sales and service functions
• Champion migration of manual transactions to digital channels
• Stay abreast of key industry trends to make recommendations on new revenue opportunities

Product Development; Time split 30%

• Identify growth opportunities by leveraging data analytics, new product enhancements, and customer feedback.
• Develop formalized business plans including commercial terms, business cases, Business Requirement Documents (BRDs), go-to-market strategy, and an execution plan for new products and partnerships to scale for customers and/or capability and capacity.
• Work effectively with technology, change, product development, marketing & communications, and data functions to ensure alignment on the timeline, roles, and responsibilities to execute the successful commercialization of digital products.
• Management of current product offering to ensure smooth delivery thereof and collection of all related revenues.

Stakeholder Engagement; Time split 20%

• Secure and maintain business commitment/involvement from stakeholders and obtain feedback at all stages of the project
• Analyze feedback from stakeholders and determine the way forward
• Establish and manage appropriate project Risk, Opportunities, Change, and Issue management procedures
• Forecast and ensure delivery of likely business benefits

People Management; Time split 10%

• Foster a positive, prideful work environment with open communications and timely resolution of conflicts
• Review and assess the performance of project team members against plans
• Discuss and finalize performance development plans and ratings for your direct reports

Role/person specification

Preferred Education

• A Bachelor’s degree preferably in Commerce, Technology, or related fields

Preferred Experience

• At least 5 years experience in business development, Sales, marketing, or strategy roles within a digital business environment.
• At least 2 years of specific experience in:
  • Digital Product development.
  • Delivery of mobile financial products and services in a high-growth environment
  • Building relationships, and networks & Managing teams
  • Project Management/Relationship Management.
  • Postgraduate qualification such as CIM and MBA is an added advantage
  • In-depth understanding of the various mobile banking platforms
  • In-depth understanding of Financial Technology (Fintech).
  • In-depth knowledge of competitors and local market activity

Knowledge And Skills

• Certification in Digital Product Development/ Project Management/ AGILE Methodologies and Practices

Technical CompetenciesEducation

• Higher Diplomas: Business, Commerce and Management Studies (Required)
• Results-oriented with an entrepreneurial approach.
• The Strategic mindset that enables the creation of new ideas for business growth
• Able to meet deadlines and set stretch goals for business growth
• Strong networking skills at a high level
• Highly developed analytical and perceptive skills
• Team working – building and developing high performance
• Proven people, leadership, and negotiation skills.
• Innovative, with prior experience in business development.
• Strong communication skills both in person and in writing with excellent presentation skills.
• Strong organizational skills
• Enthusiastic attitude and focus on results.
• A high aptitude and comfort level with technical environments and the ability to work in a highly demanding environment and able to meet aggressive deadlines.