Job Summary

We are looking for a project manager to oversee the overall management of our program to reach 1500 youth by June 2021. This role involves managing a team to ensure that program goals are achieved. The 5 departments include learning management, customer experience, learning content development, tech and marketing.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Jijali is an online learning platform providing personalized and practical learning experiences in work readiness and entrepreneurship. Powered by Yusudi Limited, the platform combines online content, virtual mentorship, and practical tasks to deliver an effective and engaging learning experience.

We are looking for a project manager to oversee the overall management of our program to reach 1500 youth by June 2021. This role involves managing a team to ensure that program goals are achieved. The 5 departments include learning management, customer experience, learning content development, tech and marketing.

The project manager should be effective in strategy development, implementation, team management and M&E.

Mission of the role:
To build Jijali into a sustainable service while meeting donor impact requirements.

Competencies Required:

Organizational competencies   

•    Honesty and Openness   
•    Efficiency   
•    Openness to giving and receiving feedback   
•    Enthusiasm   
•    Coachability   
•    Highly empathetic/customer service mentality   
•    Organization and planning   
•    Proactiveness   

Role specific Competencies
•    B2B sales
•    Customer experience
•    Basic data analysis/using data to make decisions
•    Solution orientation
•    Content Management
•    Monitoring and Evaluation
•    Strategic Planning
•    Team management   
•    Monetization strategies
•    Ambition
•    Freelancer Management
•    Calm under pressure
•    Strategic thinking/visioning
•    Ability to develop people
•    Familiar with marketing strategies
•    ELearning platform experience ( OpenEdx a +)
•    Business Modelling
•    Attention to Detail
•    Time management

Outcomes (Between three to eight specific outcomes):

Outcome 1
: By the end of six months, reach 1500 users on the Jijali platform

Outcome 2: Hire and maintain an A player OpenEdx Developer within three months

Outcome 3: By the end of six months, reach KES100,000 in income through B2B and B2BtoC sales.

Outcome 4: Maintain a minimum NPS score of 60 from Jijali trainees

Outcome 5: Ensure a learner retention rate of at least 70%

Outcome 6: Facilitate release of new content and improvements of existing content, with a minimum content NPS of 40

Outcome 7: Achieve at least 80% completion of planned activities in strategy

Outcome 8: 80% work satisfaction of team members

Responsibilities
1.    Develop, implement, and monitor strategies to grow the Jijali program
2.    Support learning management, customer experience, content development, tech and marketing departments in planning and execution
3.    Develop operational procedures to ensure efficiency
4.    Product management: Develop suggestions for platform improvements and work with the OpenEdx developer to ensure their implementation
5.    Hold weekly check-ins with the 5 Jijali departments
6.    Evaluate progress towards program goals by analyzing NPS reports
7.    Review new content and provide feedback on required improvements/additions
8.    Support personal and professional development of team members
9.    Manage relationships with external stakeholders where required
10.    Update the CEO on weekly and quarterly progress
11.    Develop periodic reports for project funders and relevant stakeholders
12.    Conduct monthly performance reviews and coaching sessions for team members
13.    Represent Jijali/Yusudi at networking events and meetings

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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