Job Summary

Our Head of Supply Chain will be responsible for building a supply chain model that delivers the best customer experience, while managing our resources well.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

About us
We are a venture-backed technology company currently operating in Kenya and Nigeria. Our mission is to increase restaurant contribution to Africa’s GDP. From forecasting capabilities to last-mile deliveries, we are building tools that enable small and medium restaurants to access affordable fresh and dry products. Restaurants need more than an efficient supply chain and we envision a world where the average African restaurant has access to digital and financial tools needed to grow and thrive.

About the role
Our customers rely on us to get all the products that they need to cook & run their restaurant - convenience and reliability are core to our proposition. On top of that, we are the first player in the market to deliver both fresh & dry goods to small and medium-sized restaurants. Our Head of Supply Chain will be responsible for building a supply chain model that delivers the best customer experience, while managing our resources well. This means that you will need to lead the day-to-day operations (and build that team), while also strategically thinking about how to innovate on our current supply chain model. Key responsibilities are:
● Integrate supply of fresh and dry goods and ensure an excellent customer experience throughout
● Ensure the performance of our last-mile deliveries becomes near-perfect
● Tackle key bottlenecks in our current supply chain model to improve customer experience
● Evaluate our supply chain partners & suppliers and follow-up on improvement points
● Develop a robust forecasting approach to improve forecasting accuracy and optimize cash flow
● Create a plan and strategy for insourcing our full Supply Chain
● Continuously seek out opportunities for innovation to improve our proposition and/or become more efficient
In addition, the Head of Supply Chain will need to build & lead a team that brings an innovative, best-in-class supply chain model to life.

Who you are
We are looking for someone with passion for Supply Chain innovation, who strives for excellence and can motivate his/her team to do the same. We are looking for someone who:
● Has deep knowledge and experience in building out supply chain from scratch, and can lead that process
● Can develop & implement SOPs, and strives for continuous improvement in operations
● Has the ability to work on day-to-day operations and strategic projects in parallel
● Has a strategic mindset and comes up with innovative solutions to improve our proposition
● Is an excellent communicator (written & verbal) towards all levels of the organization and partners
● Has the ability to build & lead an ever-growing Supply Chain team
● Is comfortable with a dash of chaos and can work in a start-up environment (we are a fast growing company!)

We believe that a great Head of Supply Chain can come from many industry and organizational backgrounds and there is no set years of experience that is required for a talented person to fill this role. However, preference will be given to the following:
● Experience building out supply chain at an operations-heavy start-up (part of the early team)
● Been responsible for supply chain innovation at a large FMCG company
● Experience building or innovating supply chain at a chain of restaurants or large catering business
● An MSc in Supply Chain Management, Engineering, Logistics or similar discipline

Why us
We are venture-backed and growing fast. We launched less than 6-months ago and we are already serving more than 2000 customers. You get an opportunity to jump onto the rocket ship near the ground floor. We believe that:
● Our team should grow as fast as the company. If you do well, you will have every opportunity to rocketship your career
● If we win, our team should win. Company shares are a key part of the compensation for all mid-senior hires
● Speed is a Virtue. We make decisions quickly and are not afraid of failing. We prioritize learning by doing
● Everyone is an owner of their work. We do not micromanage, only challenge. We let you own your domain and drive your work independently.

If that sounds exciting, great! Our company may be the perfect place for you. But, Our company is not for everyone.
● We are an early-stage start-up. It may be chaotic at times with shifting priorities
● This is not a 9-5 job. This a whatever it takes to get it done job
● This is not a place where we will tell you exactly what to do. You will be expected to manage your own work to achieve the outcomes
● We love being around our customers. If you enjoy sitting behind a desk all day, this may not the best place for you

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