Job Summary

Lead the Supply Chain operations and manage the Client portfolio in a profitable way

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 10 years

Job Description/Requirements

POSITION TITLE    Head of Supply Chain Solutions
DIRECT REPORTS/ SUPERVISES    Warehouse Manager,Site Manager-KBL, ,Supply Chain Operations Manager

Lead the Supply Chain operations and manage the Client portfolio in a profitable way

Working relationships:       

•    Heads of Business Units
•    Commercial team

•    Clients
•    Shipping Lines
•    Transporters   

Key Responsibilities
1.    Team Management

a)    Inform your reports of the entity strategy/ evolutions and communicate on required alignments
b)    Set goals in terms of quality of service & costs control
c)    Assess the performance of  the team
d)    Ensure there is adequate resourcing to carry out activities in an efficient and profitable manner

2.    Client Management
a)    Manage the operational relationship with the client
b)    Receive instructions from the client and communicate the relevant detaill to the team
c)    Validate tariffs through a quotation
d)    Define the general tariff grid & validate sales actions for specifics quotations in supply chain
e)    Alert the Client in case of operational issues (potential or real)
f)    Coordinate and assure the material movements according to SOP and best practices
g)    Provide support to credit control in case of cash collection issues

3.    Drive the supply chain activities
a)    Validate the planned inbound and space allocations & manage inventory safely and accurately while ensuring a reliable tracking in the  WMS.
b)    Ensure physical stock movement are correctly managed in the WMS.
c)    Coordinate and ensure qualitative and quantitative controls of all inbound and outbound material/ cargo (weekly/monthly stock audit)
d)    Ensure that every step of the process is functioning effectively to avoid costly delays and lost sales opportunities
e)    Address any irregularities and issues as they arise
f)    Manage warehouse security and Insurance matters (liaise with legal and procurement departments)
g)    Build, develop and meet Key Performance Indicators specific to each customer and overall to the company.

4.    Drive the P&L and quality of service for supply chain
a)    Responsible for the achievement of warehousing & supply chain budget goals in terms of costs and Quality of Service
b)    Drive growth of the Supply Chain business and develop new solutions and capture new clients.
c)    Measure supply chain activities with accurate KPIs and share KPIs with customers in a proactive way (Continuous Improvement Process): implement and coordinate corrective action plans.

5.    Reporting
a)    Alert the manager in case of significant operational issues (with a huge impact on quality of service, invoicing, on sensitive clients e.t.c)
b)    Inform Management of any information relevant to our business activity or environment
c)    Identify issues raised during operations processing and propose solutions to the issues noted
d)    Prepare periodic reports to your manager (KPI, GM, OR e.t.c)

Key Skills
•    Problem solver
•    Result oriented
•    Structured operator
•    Customer care
•    Computer literacy   

•    10 years in a Logistics/  Supply chain  environment,5 of which must be in a senior management role Extent of Authority

Personal Attributes
•    Ability to organize workflow
•    Ability to drive a team towards a common goal
•    Masters Degree in Supply Chain Management 
•    Accounting Knowledge

Important Safety Tips

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| Full Time |
KSh Confidential
Job Function: Sales
| Full Time |
KSh Confidential
Job Function: Sales
| Full Time |
KSh Confidential
Job Function: Sales
| Full Time |
KSh 15,000 - 30,000
Job Function: Sales