Health Club Manager

Anonymous Employer

Job Summary

An upcoming luxury boutique hotel in Nairobi is seeking to recruit a Health Club Manager.

  • Minimum Qualification: Diploma
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

The ideal candidate should be experienced in the management of a Health Club in a five-star hotel setting.

Essential Functions and Responsibilities of the job include but are not limited to:
•    Ensure the smooth and efficient running of day-to-day Health Club operations
•    Develop and ensure the implementation of luxury Health Club standard operating procedures
•    Ensure excellence in customer service through prompt response to guests’ inquiries, complaints and comments
•    Develop and supervise the implementation of various Fitness activities based on member demands and market trends
•    Inspect the fitness center, spa and swimming pool for cleanliness and proper maintenance of the areas and equipment
•    Prepare annual and monthly revenue budgets incorporating all Health Club income generating channels
•    Develop and implement initiatives and promotions to drive the Health Club revenue generation in an effort to meet and exceed the sales targets
•    In liaison with the management, review pricing of the Health Club services against market trends and customer demands
•    Identify and customize packages for target clients in order to up-sell the patronage of the Health Club for fitness and spa services
•    In liaison with the finance department, ensure that timely notices/invoices are issued to members whose renewal falls due
•    Ensure that all payments for services rendered at the Health Centre are receipted and accounted for.
•    Develop and manage the Health Club team attendance schedules, ensuring that adequate cover is provided in line with the business demands.
•    Identify performance gaps and actively participate in training and development programs maximizing opportunities for self and team development.
•    Monitor and maintain team discipline in accordance to Company regulations
•    Be completely conversant with and adhere to the hotel’s health and safety policies and procedures.
•    Ensure that all the Health Club team members possess knowledge of current pricing and promotions.
•    Prepare daily, weekly and monthly departmental reports and send the same to the General Manager within the stipulated deadlines

Job Requirements
•    Diploma in Sport Sciences/Leisure & Recreation Management or Fitness
•    Five years’ experience in a similar position in a 4- or 5-star hospitality establishment
•    Must have a valid First aid and Lifeguard certification.
•    Excellent Customer Service skills
•    Proficiency in Microsoft Suite applications

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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Anonymous Employer
Nairobi
| Full Time |
KSh Confidential
Job Function: Health & Safety
1mo
Anonymous Employer
Nairobi
| Contract |
KSh Confidential
Job Function: Health & Safety
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Health & Safety
2w
Outside Kenya
| Full Time |
USD 300 - 500
Job Function: Health & Safety
1mo