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Insurance Sales Support Inception Associate

Job Summary

Reporting to the Sales & Inception Team Leader, the Inception Associate will be responsible for closely managing the inception process for new business across Europe ensuring high levels of service are maintained at all times.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Main Duties/Responsibilities:
•    Responsible for the end to end inception of new business for all business lines within European Global Segments
•    Perform quality checks on all inceptions data in line with Cigna policies, working closely with Sales Managers to ensure all correct information is received
•    Facilitate communication to Sales Managers to ensure complete transparency on the status of inceptions
•    Ensure all inceptions data remains compliant with all relevant legislation and Cigna Policies
•    Maintenance of relevant sales data and files within Salesforce.com as required
•    Ensuring internal processes are followed and turnaround times are consistently adhered to for all activities within the inceptions cycle
•    Escalate, manage and resolve any issues
•    Building strong working relationship with key brokers, acting as single point of contact for all inceptions activity
•    Perform hand over to Client Managers and Client Executives once inception activities have been completed

Experience Required:
•    2 years’ experience in a team based environment.
•    Used to meeting tight deadlines and managing priorities (working under pressure).
•    Healthcare background preferred

Skills:
•    Excellent communication skills, verbal & written.
•    PC Skill (Excel, word and Power point).
•    Interpersonal skills/telephone manner.
•    Self motivated
•    Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
•    Pro-active
•    Able to build formal and informal relationships with internal and external contacts
•    Ability to take ownership.
•    Work well in a team environment.

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