IT Officer - Kilifi

IT Officer - Kilifi

Date: 25 Oct 2023

Location: Kilifi, Kenya

Company: Plan International

ABOUT PLAN INTERNATIONAL

Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances childrenâs rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries. 

Our global strategy has an ambition of a world where all girls can claim and exercise their rights and live the life they choose. Plan International will work, alongside partners, to support girls in all circumstances, especially in fragile contexts, fighting injustice or facing crisis. By 2027 Plan Internationalâs contribution, together with our partners, will be to positively impact the lives of 200 million girls and those that surround them.

With over 40 years of experience in implementing its programme, Plan International Kenya (PIK) mainly operates in 12 Counties namely; Nairobi, Machakos, Kajiado, Tharaka-Nithi, Siaya, Kwale, Kilifi, Homabay, Kisumu, Tana River, Turkana and Marsabit.

plan international kenya STRATEGY STATEMENT

Plan International Kenyaâs (PIK) strategic goal in the next five years is to end teenage pregnancies and end all forms of sexual and gender-based violence against adolescent girls and young women. We aim to help create an enabling environment where girls and young women are safe, valued, equally cared for, and have equal opportunities. PIK will contribute to the global strategy by aiming to reach directly approximately 2.75 million (children, including girls and young women over the period of the strategy running between 2022-2026 and to reach additional beneficiaries through its interventions.

ROLE purpose

The position holder will manager IT services at the Hub Office sites [2-4 office sites], manage the IT infrastructure and Information Security in the offices, responsible for effective provision, installation /configuration, operation, and maintenance of IT systems and applications, hardware, software and related IT infrastructure. With the support of the CITM, the ITO will manage access control for data and network devices and prepare operational plans and IT business continuity plans for Hub and Program Units, supervise Graduate IT Intern / IT Assistant. The position holder does not directly manage a budget or approve any spending but is expected to raise IT purchase requisitions, record and monitor IT costs at the Hub Office sites, implements IT Operational Management Standards in the Hub Office sites, implements Information Security and data privacy in the Hub Office sites, participates in the technical preparation and implementation of global projects (such as Y.O.D.A., HRIS, SAP and any new emerging IT projects) and manages local IT projects at the Hub office sites. The person will also coordinate IT risk register in the Hub Office sites and responsible for IT disaster preparedness planning and IT emergency response for the Hub Office sites

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE

Qualifications/ experience essential:

Bachelorâs Degree in Information Technology (IT) or Computer Studies or its equivalent.

At least 3 years relevant working experience.

Certification in Cisco Certified Network Associate (CCNA)

ITIL Certification or any other ITSM tool

Desirable

Certifications in Systems Administration/Systems Engineering, Microsoft technologies (Microsoft Office, Microsoft Windows, SQL Server, Exchange server, Microsoft Azure, Dynamics 365) and Cisco technologies will be an added advantage.

Knowledge and experience of firewall design principles, CISCO Meraki, Virtualization technologies, Trend Anti-Virus, Java and Avaya technologies will be an added advantage.

Experience using helpdesk/ticketing systems.

Languages required

Excellent written and verbal communication skills in Kiswahili and English.

tECHNICAL cOMPETENCIES

Skills

Strong analytical skills; problem solving; decision making in ambiguous environment

Project and general management skills

Capability to coordinate and cooperate within interdisciplinary teams

Strong negotiation, facilitating and influencing skills

Excellent communication and customer relationship skills

Capability to communicate ideas and technical information to a non-technical audience

Can define gender and inclusion objectives for their work

Speak about Planâs work on gender and Childrenâs rights to relevant stakeholders

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girlsâ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the  Inter Agency Misconduct Disclosure Scheme . In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.