Job Summary

To provide leadership in the planning, designing, implementing, and sustaining ICT operations.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Job Profile:
In charge of IT Operations

•    Managing the IT & Operations Help Desk in the organization
•    Ensuring that all operational Software systems are running and functioning well and are up-to date.
•    Oversee maintenance of company website, intranet and online extensions
•    In liaison with the Head of Projects, assist in handling the management, strategy and execution of IT infrastructure for the organization.
•    Researching and recommending new products, identifying new market opportunities and leading efforts to improve IT processes.
•    Designing, developing and Implementing various systems to be used in the organization in liaison with the various Heads of departments.
•    Support of all systems and the implementation of the helpdesk function.
•    Advise on the technical system specifications that are to be acquired and are within the scope of the department.
•    Ensure the testing and acceptance of the new acquired software systems is done accurately.
•    Ensure that the operational systems are well backed up and archived as well as their databases and report to the Head of Projects.
•    Training of staff on the software systems and operational systems and usage.
•    Help in the Administration of the operational Software systems.
•    Assist in Implementing the Software system documentation and generation of users ‘manual.
•    Evaluate all reporting systems and make recommendations for changes to procedures, operating systems, budgets, and other system control functions
•    Assist in preparing operational and risk reports for management analysis.
•    Assess the risk of confidential information being misused, create safeguards and maintain the information security program through regular testing and report to the Head of Projects.
•    Maintaining of CCTV cameras
•    Any other duties as required by the Supervisor       

•    A motivated and goal oriented individual.
•    Flexible to understand people’s point of view as well as demonstrate willingness to change ideas or perceptions.
•    Must be proactive
•    Should possess good communication and problem solving skills.

Academic: Diploma in Computer Science or Electronic Engineering.
Professional: Diploma in Design, software system Architecture, Programming, Networking

3 years of experience as an IT Officer in a busy organization.

How to Apply
Candidates who meet the above requirements are encouraged to apply via Brightermonday.

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