We are seeking a skilled IT Specialist to join our dynamic team at Foodo App Company in Nairobi, Kenya. As an IT Specialist, you will play a crucial role in ensuring the smooth functioning of our technology infrastructure, supporting both internal operations and customer-facing systems.
- Minimum Qualification: Bachelor
- Experience Level: Mid level
- Experience Length: 2 years
Job Title: IT Specialist.
Work Location: Nairobi
About the Company
Our client is a food delivery company.
We are seeking a skilled IT Specialist to join our dynamic team at Foodo App Company in Nairobi, Kenya. As an IT Specialist, you will play a crucial role in ensuring the smooth functioning of our technology infrastructure, supporting both internal operations and customer-facing systems. If you are a proactive problem solver with a passion for technology and a keen eye for detail, we invite you to apply and contribute to the success of our innovative food app platform.
Roles and Responsibilities
1.System Maintenance and Troubleshooting:
● Perform regular system checks to ensure the stability and efficiency of our IT systems.
● Investigate and resolve hardware and software issues promptly to minimize downtime.
● Manage and optimize the company's local area network (LAN) and ensure connectivity across all departments.
● Collaborate with external vendors to maintain and upgrade network infrastructure as needed.
● Implement and enforce security measures to safeguard company data.
● Conduct regular security audits and update protocols to address emerging threats.
● Provide technical support to internal users, addressing hardware and software-related queries.
● Develop and deliver training programs to enhance IT literacy among staff.
5.Software Implementation and Upgrades:
● Coordinate the implementation of new software applications and upgrades.
● Ensure compatibility of software solutions with existing systems.
6.IT Policy Development:
● Contribute to the development and enforcement of IT policies and procedures.
● Stay informed about industry best practices and recommend improvements to existing policies.
● Collaborate with cross-functional teams to understand IT requirements and provide effective solutions.
● Work closely with the development team to integrate IT solutions into our food app platform.
● Bachelor's degree in Information Technology, Computer Science, or a related field/diploma.
● Proven experience as an IT Specialist or similar role.
● Proficiency in troubleshooting hardware and software issues.
● Strong knowledge of network management and security protocols.
● Familiarity with the latest trends and technologies in information technology.
● Excellent communication and interpersonal skills.
● Ability to work independently and collaboratively in a fast-paced environment
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