Job Summary

Safaricom Sacco seeks to recruit top talent to join their innovative and transformative team. The position holder will be expected to maintain a healthy relation between all the internal and external stakeholders by responsibly providing user support, respond to daily technical enquiries and actively resolving user problems.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Duties and Responsibilities;
•    Installing and configuring computer hardware, software, systems, networks, printers and scanners
•    Monitoring and maintaining computer systems, networks and testing new technology.
•    Timely respond to service issues and requests, providing technical support across the society.
•    Setting up accounts for new users and training staff members.
•    Repairing and replacing equipment when necessary.
•    Uphold and enhance Information Security.
•    Develop and implement communication activities as needed.
•    Ensuring efficient flow of information to and from members and other stakeholders as and when required.

Minimum Qualification and Experience
•    BSC in Information Technology and University degree/ Computer Science or Information and Communication Technology
•    At least 2 years working experience in related functions in a busy office.

Key Skills and competences:
•    Must have good understanding working in a robust IT environment
•    Excellent understanding and interpretation of user related challenges
•    Strong Problem-solving skills
•    Interpersonal/formal communication (oral and written) skills.
•    Planning and organising skills/ quality orientation.
•    Integrity and honesty
•    Team player

Candidates who meet the minimum requirements are invited send their detailed applications by COB 27/8/2020.

Due to the numerous applications received only shortlisted candidates will be contacted

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