2 days ago
N

IT Technical Support Engineer

NTT Limited

IT & Telecoms Confidential
  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

ABOUT THE COMPANY

NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.

JOB SUMMARY

Qualifications and Experience:Seasoned experience required in diagnosis and troubleshooting, IT Technical Support role within a large ICT organization.Bachelor’s degree in computer science, Information Technology, or a related field.Fortinet NSE certifications (e.g., NSE 4, NSE 5, or higher) are highly desirable.Minimum 2 years of experience in network engineering with a focus on Fortinet technologies.Strong understanding of networking protocols, security principles, and WAN technologies.Proven experience with Fortinet SD-WAN, IPSEC VPNs, IDS/IPS, and network monitoring tools.

RESPONSIBILITIES

FortiGate Equipment Management: Deploy, configure, and maintain FortiGate Next Generation Firewalls, FortiManager, and FortiAnalyzer.Network Design & Implementation: Design, implement, and maintain WAN infrastructure, including underlay protocols such as Multiprotocol Label Switching (MPLS), Multiprotocol BGP, and MPLS Label Switched Paths (LSP).Firewall & Security Management: Configure, manage, and monitor Fortinet firewalls, implement security policies, IDS/IPS, IPSEC VPNs, and manage Fortinet SD-WAN.Performance Monitoring & Troubleshooting: Monitor network performance, troubleshoot connectivity issues, and perform network tuning to ensure optimal performance and reliability.Security & Compliance: Ensure network security policies are enforced and aligned with organizational security standards, particularly within Fortinet Secure SD-WAN environmentsDocumentation: Create and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.          Network Support: Provide technical infrastructure support and collaborate with cross-functional IT teams to enhance network strategies and solutions.Disaster Recovery: Participate in the planning and implementation of disaster recovery procedures, including regular configuration backups and network continuity planning.

REQUIRED SKILLS

System and network security, Server management, Network design

REQUIRED EDUCATION

Bachelor's degree

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