Landscaping Manager

Overall Job Purpose

Responsible for the design and maintenance of outdoor spaces whilst working with Organix products to plant a variety of plants, trees, grasses, shrubs, and other vegetation so as to create beautiful and functional spaces that people can enjoy whilst considering the environment.

Department: Landscaping Department

Reports to: Chief Operations Officer

Direct reports: Special Projects, Landscaping Admin, Landscapers 

Key Responsibilities 

• Organix Ltd  products knowledge and understanding of how to use each product and for what purpose

• Knowledge of major pests and plant nutrient deficiency, their symptoms, and their mitigation

• Planning, designing, and implementing landscaping projects, such as designing gardens, installing irrigation systems, or creating lawn mowing schedules

• Coordinating with architects, engineers, contractors, and other consultants as needed

• Estimating costs for labor and materials needed for projects, and estimating the time required to complete projects

• Provide advisory services to maintain the health and appearance of all landscaped projects, following Organix limited standards and relevant environmental regulations 

• Ensuring that the grounds are safe by identifying any potential hazards and taking appropriate measures to eliminate them

• Maintaining inventory of supplies, equipment, and machinery needed for work activities

• Prepare weekly and monthly reports for management

• Develop and adhere to budgets for all landscaping projects

• Inspect completed work to ensure quality standards are met

• Respond to customer inquiries and concerns in a timely and professional manner

• Conducting performance appraisals of the Landscaping Department and providing timely feedback on strengths as well as areas of improvements

• Plan and in conjunction with Directors and COO the department strategy, performance objectives, and annual budgets and ensure achievement   

Academic Qualifications

• Bachelor’s degree in horticulture, landscape architecture, or a related field

• 7+ years of professional experience in landscaping, horticulture, or related field

Professional Qualifications 

• Project management certification 

• Working knowledge of landscape design software, including AutoCAD, SketchUp, and Photoshop

Other requirements (unique/job specific)

• Familiarity with Organix Products and use

• Knowledge of environmental regulations, horticulture, irrigation, and pest control

Key Performance Indicators

• Number of new leads

• Retention of Customers

• % Of pipeline and conversion rate

• Average annual revenue per customer

• Cost per acquisition vs monthly revenue

• Monthly expenses

• Budget Compliance

• Customer satisfaction ratio

• Daily, weekly, and monthly task planning

Behavioral Competencies/Attributes:

• Excellent communication skills: both verbal and written

• Teamwork and ability to lead a team

• Organization skills 

• Attention to details 

• Problem-solving 

• Excellent design skills