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Manager, Organisational Culture & Engagement - WWF International


Human Resources

KES Confidential
2 weeks ago

Job Summary


Job Description/Requirements

Location: Nairobi, Kenya

Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.

All around the world, people are waking up to the deepening crisis of nature loss. A growing realisation that nature is our life-support system. And that nobody will be spared from the impacts of its loss. Here at WWF, we are helping to tackle this enormous global challenge.

Our people come from hugely diverse backgrounds and with a variety of expertise, ranging from HR and finance to advocacy and conservation science. We welcome applications from anyone who believes they can help us create a better future for people and wildlife.

What we do

We are an independent conservation organisation, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, we are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, we seek to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.

Duration of the contract: until 30 June 2025


To drive the right culture and working environment in WWF Network by ensuring embedding of our agreed network core values and standards. To develop the right P&C standards, policies, procedures, systems and platforms in-order to attract, develop and retain the right people for the organization. To create the optimal working environment in which the staff are able to perform at the highest level and hence are able to maximize their contribution towards the conservation goals.


Provides expertise and drives JEDI principles to ensure their development and embedding throughout the organisation. Manages the initiatives and activities related to WWF Values to ensure they are being lived by staff. Implements activities related to the Staff Engagement Survey and any other relevant Engagement initiatives Leads in the data collection and analysis, reporting and presentations related to the Organisational Culture & Engagement unit. Supports in engaging the P&C Community on various relevant topics in relation to organisational culture and engagement. Supports the Director, Organisational Culture & Engagement with coordination and preparation of communication, presentations and reports related to the unit


Justice, Equity, Diversity & Inclusion (JEDI)

Engages with other departments and teams within the organisation to review JEDI principles embedded in existing policies with the aim to have a holistic view of the topic. Works with JEDI taskforce/committee/working group to leverage expertise and ensure alignment of framework and policy. Leads the development of a JEDI framework and policy outlining goals, strategies, and measurable objectives. Manages any external partners/consultants brought on board to assist with the JEDI policies. Provides expertise advise and training on all JEDI topics to the organisation Works with all relevant stakeholders including senior leadership, Department heads, P&C Community e.t.c. to ensure JEDI principles are embedded in all processes. Defines relevant JEDI metrics to be collected, analyzed, interpreted and reported.


Develops initiatives and activities to further embed the existing organisational values. Delivers relevant trainings, coaching etc.. on organisation values to ensure staff are equipped to understand, internalize, connect and uphold them. Works directly with P&C Heads to ensure that the Value in Action (behaviours) are embedded in all people processes, policies and tools.


Cascades, distributes and provides clarity in relation to the results of Staff Engagement Survey (SES) to the relevant P&C focal points. Assists P&C focal points to develop and document Follow up plans emanating from the Staff Engagement Survey Closely monitors the implementation of the SES follow-up plan at a Global, Regional and Country level. Develops and administers pulse surveys to monitor progress of engagement topics. Develops and implements other engagement activities for WWF International through the relevant P&C focal points and counterparts.

Data Analysis, Reporting and Presentations

Prepares presentations and any communication material related to projects and the Organisational Culture & Engagement unit. Collects data, analyses and interprets results for JEDI metrics. Develops reports, dashboards and relevant data presentations pertaining to the unit.

P&C Community

Monitors community events and developing a calendar of events to promote awareness and consistency of P&C initiatives and key projects. Develops and implements programs to educate members of the community about topics related to relevant P&C topics.


Required Qualifications.

Bachelor’s degree in any relevant field 6-8 years experience working in P&C specifically in Culture, Engagement, JEDI or other related area

Required Skills and Competencies.

Excellent organizational, administrative, multitasking and prioritization skills. Strong proactive client focus. Comfortable working virtually across time zones. Team player and ability to take initiative. Patient and able to deal with ambiguity, fast- paced and constantly shifting situations. Diplomacy and ability to deal with demanding individuals and confidential issues; Ability to build relationships and foster effective communication, both orally and in writing. Data driven with ability to create clear management information. Analytical with excellent attention to detail and good Excel skills. Fluent English, other languages advantageous Interest in conservation and WWF's work. Embraces the WWF mission and values of the organization: Courage, Integrity, Respect & Collaboration.



Works closely with both the WWF International and Network P&C teams as well as staff at all levels. Responds/delegates as appropriate, to queries coming from other WWF International staff.


Interacts with external partners such as those specialised in Engagement surveys, and JEDI as required, in fulfilment of duties.

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