Job Summary

In search of a talented, motivated, competitive and well-spoken sales development specialist willing to learn and grow in the Diagnostics industry. You will play a fundamental role in achieving our ambitious customer acquisition & revenue growth objectives.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

JOB DESCRIPTION
1.    Prioritize customer training and education on instrumentation in laboratories based upon specific needs and demands. Instruments include, but are not limited to tissue processors, embedding stations, microtomes, strainers etc.
2.    Serve as the technical leader on evaluations and installations of equipment.
3.    Post-purchase applications support, ensuring the product is effectively meeting or exceeding anticipations.
4.    Provide technical support (both remotely and on site) by answering questions, troubleshooting problems, logging and closing complaint files and escalating major issues to appropriate personnel.
5.    Meet set sales targets
6.    Negotiating contracts and packages
7.    Perform new product installations as per factory protocols.
8.    Perform customer training and support to ensure proper utilization of products.
9.    Provide product and application information, answer customer inquiries and escalate complaints in a timely  manner as necessary.
10.    Installation and evaluations of instrumentation sold and evaluated.
11.    Build an in-depth understanding of histology landscape and new product technologies and their applications in the market.
12.    Conduct post training and follow up with clients to ensure all expectations met or exceeded.
13.    Attending trade exhibitions, conferences and meetings.

SKILLS & CAPABILITIES
•    Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment
•    Ability to communicate effectively with customers, peers and management through oral and written presentations and reports.
•    Ability to lift heavy loads.
•    Demonstrated proficiency in MS Office applications.
•    Minimum Knowledge & Experience required for the position:Degree or Diploma in Medical lab science, histopathology, cytology or related field.
•    Minimum 2 years’ experience in a lab setting.
•    Demonstrated proficiency in MS Office applications.
•    Demonstrated proficiency in MS Office applications.
•    Previous customer support experience desirable

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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