Medical Receptionist/Cashier

Confidential

Job Summary

We are looking for a self-driven,competent,compassionate and courteous individual to work as receptionist in an outpatient medical centre. The holder will act as a link between the medical staff and the patients and as an office organizer who manages the crucial data regarding the health of innumerable patients in the medical centre.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

 The Job holder shall

  • Register patients according to hospital protocols.
  • Explain clinic policy to patients while receiving and delivering messages
  • Maintain medical records and report statistics as required.
  • Maintain forms and office stationary required for front desk activities and organize overflowing paper documents
  • Schedule appointments, filing and completing medical reports and insurance forms, retrieving patient records and filling them appropriately.
  • Responsible for directing patients and medical representatives to the appropriate location and services.
  • Responsible for the readiness of the reception area for each working day, and have all front desk activities fully operational at the start of business hours.
  • Determine the financial status of patients and their eligibility for health services, assist patients in accurately completing appropriate forms and documents for the required information.
  • Collect and deposit fees according to protocols, prepare and balance daily shift reports and submit all forms and fees to the administrator as directed.
  • Gathering customer feedback of hospital services and products through questionnaire and compilation of reports from the feedback.
  • Performs any other duties assigned by the management.

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