Job Summary
We are looking for an Operations/General Manager who will formulate strategy, improve performance, procure material and resources and secure compliance. They should be ready to mentor team members, find ways to increase quality of customer service and implement best practices across all levels.Preferably someone who has worked in a 4 or 5 star.
- Minimum Qualification:Diploma
- Experience Level:Management level
- Experience Length:10 years
Job Description/Requirements
Responsibilities
· Ensure all operations are carried on in an appropriate, cost-effective way
· Improve operational management systems, processes and best practices
· Purchase materials, plan inventory and oversee hotel efficiency
· Formulate strategic and operational objectives
· Perform quality controls and monitor production
· Train and supervise staff
· Find ways to increase quality of customer service
Requirements and skills
· Proven work experience as Operations/General Manager or similar role
· Knowledge of organizational effectiveness and operations management
· Experience budgeting and forecasting
· Familiarity with business and financial principles
· Excellent communication skills
· Leadership ability
· Outstanding organisational skills
· Degree in Business, Operations Management or related field
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