Operations Lead

Job Summary

A FinTech startup is recruiting an Operations Lead who shall have the responsibility to oversee the day-to-day financial and business operations, providing Payment Solutions to customers in Africa.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 1 year

Job Description/Requirements

The ideal candidate will have a strategic and hands-on role focused upon optimizing the revenue stream by providing solutions that drive both customer and business value.

Duties and Responsibilities
• Develop, document and maintain operational flows, reconciliation and settlement processes and procedures
• Involve in system design, selection and play key role in the implementation of suitable systems and solutions
• Develop sound partner management practice and procedures to protect the interest of the company
• Manage the overall day-to-day operational processes within the payment, support and financial services team
• Design, implement and manage a cohesive financial and operational strategy and ensure operational efficiency
• Create & maintain operational budgets and financial plans
• Track and analyze metrics to determine growth opportunities and improvement areas
• Identify new revenue opportunities and target markets for the product
• Liaise with regulators, public authorities and ensure compliance with the relevant laws and regulations
• Drive an innovation culture and generate brand visibility
• Adopt a risk-based approach to proactively identify and address risks
• Engage with Customers to understand and validate their evolving business needs
• Develop strong customer relationships and manage a large group of stakeholders
Qualifications & Experience
• Hold a Post Graduate Degree in Finance or IT with management (MBA preferred)
• Have at least 1 year’s experience in a similar role at mid to higher management level
• Have proven operational experience in a FinTech or financial institution
• Demonstrate professional maturity and leadership skills with strong interpersonal and networking skills
• Possess experience in innovative payment mechanisms and understand FinTech laws and regulations on local and international markets
• Excel in working relationships within the ecosystem (FinTechs, banks and regulators)
• Possess high level of trust to drive best practices with minimal supervision
• Have outstanding project management and leadership skills
• Have a strong business acumen and problem-solving ability
• Possess excellent analytical skills, in-depth understanding of business models
• Willing to travel if required at short notice
• Proficient in English (and French preferred) with excellent communications and reporting aptitudes

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