Job Summary

To provide an outstanding level of customer service by assisting and advising on general Pharmacy health & beauty products

  • Minimum Qualification: Masters
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Reports to: Store Manager/Shift Leader

Division Name: Pharmacy


Brief Role Description:

To provide an outstanding level of customer service by assisting and advising on general Pharmacy health & beauty products

To support other pharmacy team members in the receipt and preparation of prescriptions and by providing a high level of Patient care.

To deliver & promote instore Professional Services


Key Responsibilities:

• Providing outstanding levels of Patient care

• Receiving and collecting prescriptions following the SOPs as required by the PPB

• Assembling and labeling medicines with the full description of contents etc as laid down in the SOPs

• Maintaining accurate and legal patient records on the dispensary system

• Advising Patients on their medications, taking into consideration relevant drug data sheet information

• Answering general telephone enquires from surgeries, patients and suppliers

• Selling to and advising customers on general medicinal products, complimentary preparations & beauty products

• Knowing when to make a referral to a pharmacist or other healthcare professional

• Carrying out any administration as required such as Medical insurance claims, KPI collection data & end of month prescription paperwork etc.

• Operating the EPOS/Till & payment methods together with maintaining an adequate cash float

• Being an active member of the Pharmacy team that delivers & promotes instore Professional Services.

• Preparing small scale or individual preparation of special ointments or creams and mixtures

• Ordering dispensary stock, checking and accepting deliveries and updating the stock control system.

• Stocking shelves, stock rotation, and date checking

• Ensuring all dispensary areas are clean and tidy

• Undertaking other duties appropriate to the post as agreed with the Store/Shift Manager


Knowledge, Skills, Experience and Qualifications Required:


Essential

• Diploma in Pharmacy

• Committed to CPD

• Proven selling & customer service skills

• Outgoing with a friendly appearance

• Creative and enthusiastic

• Team player with strong communication skills

• Attention to detail

• Strong numeracy and literacy skills

• Able to deal with confidential information and follow set processes


Desirable

• Previous experience of working in a busy retail pharmacy

• Registration with the PPB

• Stock ordering/control systems experience


Key Internal & External Clients:

Patients/ customers, Pharmacy Manager, Store team, GP’s/ nurses, Head office colleagues


Interested candidates should send their CV

Our client is an equal opportunity employer. Only shortlisted candidates will be contacted.




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