Product Manager, SME at African Management Institute (AMI)

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. Tens of thousands of people have taken our programmes, executives to entry-level workers, in large and small companies across the continent. Job Responsibilities Strategically drives the development, market launch, ongoing support and improvement of core learning productsManagement of the whole product portfolio – EntrepreneurshipDefine the vision and roadmap for the product (core focus, product mix including languages, specialisations, modes of delivery)Deep understanding the customer and the market (conducting user personas for the end-learner and the client/customer)Establish competitive positioning (including conducting regular competition analysis and product differentiation (in collaboration with partnerships/leadership) – inform product pricing modelsWork across the business line to support new product market opportunitiesEstablish strong feedback loops – gather, analyse and prioritise product feedbackUse data to understand product performance and shape future of productDeliver new products in collaboration with the product ops/dev team including release management (internal/external comms support)Manage ‘end-of-life’ – offboarding / end to obsolete learning products Qualifications and Skills At least 5 years of related agile product and/or learning design experienceExperience working in learning development / content development role or experience working in a product development role (ideally with an SME/Entrepreneurship or learning lens)Strong people management skills – managing diverse teams of specialistsExperience in processes of Product Management – including using customer insights, data and feedback to make strategic product decisionsExperience with product or learning design and solutions ideation and developmentExcellent written and verbal communication skills.High proficiency and productivity in G Suite tools, including Google Docs, Sheets, and Slides, etc.Ability to work on your own and manage diverse teams – fostering collaborative work flows across teamsWork well with people. Culturally adept. Ability to communicate effectively across different levels, with local and international teams and stakeholdersAbsolutely rock-solid integrity