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Property Manager

Job Summary

Overall management of assigned properties to satisfy the requirements of the ownership and tenants, and meet the financial and business objectives

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description

Main Job Duties and Responsibilities

Marketing

  • implement marketing initiatives to achieve occupancy goals
  • obtain referrals from existing tenants
  • process applications and follow up with applicants
  • promote and show properties to prospective tenants
  • interview, qualify and place tenants
  • maintain updated availability reports
  • keep rental at optimum capacity
  • maintain in-depth knowledge of market conditions

Administrative

  • negotiate, prepare and enforce leases
  • complete all required paperwork for new tenants
  • collect security deposits
  • ensure the premises is ready for new occupants
  • maintain all statutory required records
  • ensure compliance with relevant laws and regulations
  • enforce terms of rental agreements

Financial

  • establish appropriate rental rates by conducting market research, determining costs and considering profit goals
  • prepare and distribute monthly statements
  • ensure timely payments and collections
  • minimize rental arrears
  • coordinate default proceedings
  • schedule expenditures
  • check and pay invoices
  • prepare annual budgets
  • analyze and correct budget variances
  • keep accurate and up-to-date financial records
  • prepare weekly and monthly financial reports

Tenant/Resident Relations

  • orient new tenants to the property
  • investigate and resolve resident complaints and concerns in a timely and efficient manner
  • enforce occupancy policies and procedures
  • maintain timely communications with residents and tenants

Maintenance

  • monitor and complete maintenance and repairs timeously and cost-effectively
  • ensure security of premises and maintain security devices
  • organize incoming and outgoing inspections and prepare inspection reports
  • oversee implementation of preventative maintenance programs
  • oversee capital improvement projects
  • negotiate and manage contracts with outside vendors

Staff Management

  • hire, train and evaluate property staff
  • direct and control all personnel and resources to ensure property is properly maintained and owner objectives met

Education, Qualifications and Experience

  • degree may be preferred
  • understanding of financial and accounting principals
  • understanding of marketing and customer service principles
  • working knowledge of marketing and sales activities
  • working knowledge of budgets and financial statements
  • working knowledge of contracts and agreements
  • working knowledge of building and grounds maintenance
  • computer proficiency including MS Office and property management software
  • knowledge of relevant legislation and regulations

Key Skills and Competencies

  • communication skills
  • negotiation skills
  • customer service orientation
  • planning and organizing
  • attention to detail
  • resource management
  • data collection and management
  • supervisory skills

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Nairobi
| Full Time |
KSh Confidential
Nairobi
| Full Time |
KSh Confidential