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1 month ago

Job Summary

The main roles of the receptionist are to greet visitors, take calls, receive and assign leads, assist management, and update property portals and the website.

  • Minimum Qualification : Unspecified

Job Description/Requirements

Reporting to: Director

Location: Nairobi
Salary Range:

Key Accountabilities:

  • Screen all incoming calls, mail, and other forms of correspondence, and disseminate them to relevant staff or departments.
  • Set up and maintain efficient administrative electronic and physical filing systems, including programming files, statutory records, suppliers’ contracts, and other general correspondence.
  • Capture and continuously update client information in the contact center database to indicate status.
  • Perform secretarial duties such as taking minutes for internal meetings, typing reports and letters.
  • Manage stores, office stationery, and general office presentability.
  • Receive visitors and ensure respective staff are promptly advised of their arrival.
  • Record and promptly communicate messages to the appropriate staff.
  • Maintain the incoming and outgoing mail register for deliveries and postage, ensuring timely distribution of incoming and outgoing mail.
  • Provide general administrative support to the Directors.
  • Maintain staff movement and meeting room diaries.
  • Coordinate replenishment of beverages and ensure beverages for meetings are organized and served promptly.
  • Supervise office cleaners and ensure regular general cleaning is conducted.
  • Accurately update the website and property portals by adding new property listings, amending changed listings, and removing outdated listings.
  • Obtain approval from agents or clients before listing properties.
  • Perform any other assignments as requested by management or your supervisor.

Client Management:

  • Handle client enquiries and forward them to relevant team members in a timely manner.

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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