Abela

Receptionist (Swichboard Operator)

Job Summary

Our client in a learning institute institute is in urgent need of a qualified individual to work as a receptionist in their company

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

Qualifications

  • Strong customer service skills
  • verbal communication skills and written communication skills
  •  At least 4years of prior work experience
  • Computer skills – switchboard operators work with multiple software programs to take messages and perform clerical duties, which requires some computer skills
  • Attention to detail – monitoring multiple phone lines requires good attention to detail

Responsibilities

  •  Answer incoming phone calls and route them to the person or department needed to properly address the customer on the other end of the line.
  • Perform various clerical tasks, such as filing, typing, proofreading, accepting orders, scheduling appointments, sorting mails.
  • Take detailed messages for individuals who are not available to accept phone calls.
  • Retrieve voice mail messages left by customers.
  • Direct visiting customers to areas within the hospital where they can have their needs, questions or problems addressed.
  • Make outbound calls to various parties as requested, including international calls.
  • Contact multiple parties to arrange conference calls upon request.
  • Monitor phone lines to see how long customers are waiting on hold and to address them when hold times become too long.
  • Keep records of calls placed and charges incurred.
  • Any other duties that may be assigned from time to time.

Salary-35,000Ksh

 

How to Apply: Interested and qualified individuals are requested to submit a detailed CV in word format as an attachment with at least three referees to quoting the job reference on the subject.

Note:  Our recruitment terms and conditions apply, An agency fee will be charged.

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Namati
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Confidential
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo