Regional Development Manager - Mombasa/Coast

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Reports to: Head of Retail
Line Manager to: Pharmacy Managers in designated Region

Key Responsibilities:

Regional P&L budgets

•    Coach store managers on full aspects of retail business management
•    Achieve/exceed individual & Regional agreed budgets/KPIs by store focused on Transactions and Ticket
•    Minimise losses through expiry and other potential losses

Daily store operations
•    Liaise with other departments to ensure optimal operational efficiency and profit
•    Work with other regional managers and Head of Retail to assist in efficient store performance.
•    Work with store managers to ensure outreach to doctors and local communities for business sustainability

Strong store teams
•    Coach store managers on full aspects of retail business management
•    Drive business through management of store teams and identification talent
•    Work closely with HR to ensure store staffing levels are within budget and meet the demands of the business
•    Staff induction and introduction of the company culture and SOPs
•    Support training of store teams to ensure they have the knowledge and capability to provide outstanding customer service.
•    Facilitate performance management and staff development appraisals
•    Management of Individual staff targets, Balanced score cards and incentive plans

Effective/rational Stock management to deliver monthly budgets
•    Ensure stores do rolling stock takes and inventory checks to minimise shrinkage
•    Work with procurement and category managers to ensure stores are stocked right
•    Stock new and acquired stores correctly and within set timelines

Knowledge, Skills, Experience and Qualifications Required:
•    Degree/Diploma or equivalent 
•    Previous experience of single and/or multi-site management
•    Practicing Pharmacist or Pharmaceutical Technologist
•    Ability to work under pressure
•    Proven leadership and management abilities
•    Communication Skills
•    Proactive and organized
•    Honesty and integrity
•    Analytical Skills
•    Ability to work to targets
•    Flexible approach to duties and teamwork
•    Prioritisation

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