Relationship Manager, SAHL Banking at KCB Bank Kenya

Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, . The holding company oversees KCB Kenya – incorporated with effect from January 1, – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

KEY RESPONSIBILITIES: 

Managing and leading customer relations, both corporate and Retail. Shari’ah compliant product sales and other cross sales of other basket products as per targets Liaison with Relationship teams and Retail Branch network to grow the business Risk Management to mitigate losses e.g. Frauds and revenue leakages. Training and development of direct reports and Business bankers across the branch network Proper Documentation and administrations of Shariah compliant portfolios, Managing PAR as per set targets. Participate in inter and intra departmental meetings Providing general support to the other Colleagues as and when required Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner. Active participation to ensure the team is achieving the desired targets. Lead generation and conversion to achieve annual budgets. Relationship deepening for high net worth, Retail and Corporate Clients Manage strategic Alliances and Ecosystems engagements. Collaboration with coverage teams to scope opportunities. Client engagements to position competitively. Business retention, Organic growth and upselling.

Particulars Detail Specific Field or Qualification Need Type

Education

Bachelor’s degree RQ

Professional Qualifications

Sahl Banking Certification RQ Master’s Degree Strategic Management AA

Experience

Broad experience in Banking with at least 5 years in Sahl Business development role In-depth understanding and working knowledge of Sharia Banking

Detail Minimum No of Years Need Type

Experience Area 1 Relationship Management 5 RQ Experience Area 2-Credit 5 RQ Experience Area 3- Banking operations 5 RQ