Resettlement intake counsellor

HIAS Refugee Trust of Kenya

Job Summary

HIAS seeks to recruit a Resettlement Intake Counsellor; the incumbent will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description/Requirements

Vacancy Advertisement
Job title: Resettlement Intake Counsellor
Reporting to: Resettlement Officer
Location: Kenya
Terms of Engagement: Temporary
Duration: 4 months

Job Summary
HIAS is an international non-profit organization with a stand for a world in which refugees find welcome, safety, and opportunity. HIAS operation in Kenya was established in 2002 with the mission to serve the most vulnerable refugees through community-based protection including psychosocial support, resilience building, and provision of durable solutions.

Organizationally, HIAS is guided by its Refugee Rights Framework. This rights-based approach, based on international human rights, humanitarian and refugee law, and practice, provides a programming framework for HIAS’s focus on refugee protection. This framework prioritizes programming impact that ensures forcibly displaced people realize their potential and become contributors to society, with this impact being achieved through the realization of legal and civil rights and social and economic rights including through 1) the right to protection from harm, violence, and discrimination, 2) the right to recovery from the shock of displacement, and 3) the right to economic self-sufficiency and inclusion.

HIAS seeks to recruit a Resettlement Intake Counsellor; the incumbent will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations*.*

Main Duties & Responsibilities
•    Prepare individual comprehensive physical case files for clients, complete intake forms and ensure proper filing of individual case files for resettlement consideration
•    Reporting to the Resettlement officer on the progress of set indicators on a bi-weekly basis
•    Conduct individual counseling to clients on the HIAS internal resettlement process and HIAS anti-fraud policy
•    Attend case counseling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases
•    Facilitate and participate in training on resettlement and anti-fraud, including but not limited to preparing training materials and conducting research
•    Prepare Resettlement Referral Forms and send to the Resettlement Officer for review
•    Conduct follow up for cases referred to external referral partners and provide timely updates on the status of the follow-ups
•    Drafting court documents
•    Preparation of project reports
•    Fill in the various resettlement forms
•    Maintain a database and an individual case management strategy for cases under resettlement consideration
•    Assist in the development of Information, Education and Communication (IEC) materials on anti-fraud and resettlement case processing
•    Perform other duties as and when required

Job Specifications
•    University Degree in Law, (Those in the final year of study are also eligible) or a degree in Social sciences, International relations, and/or other related fields of study.

Skills & Competencies
•    Proficiency in English and Swahili
•    Computer literacy a must - knowledge of MS Office required;
•    Strong advocacy, research, capacity building, legal drafting, and report writing skills;
•    Strong coordination, communication, and interpersonal skills;

How to apply
Please send a cover letter and resume to On the subject line kindly, indicate the Vacancy Number HRTK/R-IC /06/2021.

Deadline for Receiving Applications: 18th June 2021.

Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification. Late applications will not be considered.

HRTK is an equal opportunity employer, does not charge candidates for recruitment, and dissociates itself from any entity defrauding candidates

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