Industry: Hospitality
Location: Nairobi
Salary: 70-100K

Responsibilities
•    Develop and implement the restaurant’s business plan for strategic growth
•    Ensure the restaurant’s financial objectives by preparing strategic and annual forecasts and budgets.
•    Develop and implement marketing plans and programs to attract customers.
•    Inventory control and management
•    Maintain operations by developing and implementing policies and standard operating procedures
•    Maintain patron satisfaction by monitoring food, beverage, and service offerings, initiating improvements and building relationships with preferred patrons.
•    Maintain safe, secure, and healthy facility environment by establishing and enforcing sanitation standards and procedures
•    Monitor emerging trends in the restaurant industry to stay up to date and relevant
•    Set weekly and monthly sales performance and quality targets and ensuring they are achieved.
•    Prepare reports on weekly sales updates, staff performance and marketing activities effectiveness.
•    Support the chef and the F&B Controller in menu planning and ensure innovative and proactive ideas are integrated
•    Coordinate the entire operation of the restaurant during scheduled shifts
•    Respond to customer complaints in a professional and courteous manner.
•    Continuous assessment training to ensure staff operate and work efficiently to reduce the amount of assisted staff e.g. casuals.

Qualifications
•    Diploma or Bachelor’s degree in Hotel Management or a related field.
•    At least 10 years’ experience in a similar role.
•    Proficient in Hotel Managements Software’s
•    Must be willing to work flexible schedules including nights, weekends and holidays.
•    Knowledge and experience in financial planning and strategic management (Need to show and Indicate)
•    Good leadership and motivation skills
•    Good problem-solving skills
•    Excellent communication skills, both oral and written.