Job Summary

We are looking for a Retail Banker to assist our customers and advise them on their finances. You’ll be the face of our bank and we’ll depend on you to provide high-quality customer service. In this role, you’ll need to communicate effectively to serve a variety of customers. Excellent people skills and patience are critical to this position. We also expect you to be confident, reliable and quick to resolve issues.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Responsibilities
•    Open and close checking and savings accounts
•    Advise customers on financial services (e.g. lines of credit and mortgages)
•    Cross-sell products and services
•    Approach and sign on new customers
•    Collaborate with other professionals to ensure high-quality customer service
•    Perform various clerical tasks (e.g. filing)
•    Handle customer complaints and solve problems

Requirements
•    Proven experience as a retail banker or similar role; sales or customer service experience is a plus
•    Knowledge of retail banking rules and procedures
•    Working knowledge of banking software and MS Office
•    Patience and problem-solving ability
•    Customer-oriented attitude
•    Outstanding communication skills
•    BSc/BA in Accounting, Business Administration or related field

Qualified candidates are required to send their updated CV

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