Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Job Duties
•    Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
•    Provide training to retail employees to develop their skills and enhance their job performance
•    Ensure compliance with company policies and procedures
•    Provide solutions that address performance issues in a timely and effective manner
•    Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
•    Contact store managers and other retail staff to communicate relevant information
•    Mentor and motivate sales staff to put in their best in order to achieve financial goals
•    Develop and implement budget and plans for retail operations
•    Visit retail establishments to ensure efficient and effective management as well as high performance sales
•    Develop policies for the merchandising of goods in retail stores
•    Monitor inventory levels to determine the need for stock supply at each retail outlet
•    Set and regulate product pricing using results of market and demand analysis
•    Ensure compliance with health/safety policies and procedures at retail sites
•    Listen to customer complaints to address & resolve their issues
•    Evaluate operational and financial records to determine sales performance of a retail store.

•    Education and Training: a Bachelor’s degree in business management, business administration, business studies, or in a similar field. Experience in retail sales and customer service is also required for this position.
•    Organizational Skills: able to coordinate sales operations across a retail chain.
•    Accounting Skills: well versed in reviewing and evaluating sales records and financial statements.
•    Communication Skills:  proficient in interacting with store managers and retail staff to communicate information relevant to sales

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| Full Time |
KSh Confidential
| Full Time |
KSh Confidential
| Full Time |
KSh Less than 15,000