Job Summary

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

JOB BRIEF
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers understand our products. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers are satisfied  with our products and you will contribute to the business profitability.

Responsibilities
•    Identify and approach areas with good prospects for clients
•    Provide accurate information (e.g. product features, pricing and after-sales services)
•    Answer customers’ questions about specific products/services
•    Conduct price and feature comparisons to facilitate purchasing
•    Cross-sell products
•    Ensure orders are well processed and delivered to the client time
•    Manage returns of merchandise
•    Coordinate with the Retail Sales Representatives team to provide excellent customer service.
•    Inform customers about discounts and special offers
•    Provide customer feedback to the team manager
•    Stay up-to-date with new products/services

Requirements
•    Proven work experience as a Retail Sales Representative, Sales Associate or similar role
•    Understanding and very fast product learner
•    Have a good negotiation and selling skills
•    Familiarity with consumer behaviour principles
•    Knowledge of inventory stocking procedures
•    Basic math skills
•    Track record of achieving sales quotas
•    Excellent communication skills, capable of building trusting relationships
•    Ability to perform in fast-paced environments
•    High school degree
•    BSc in Marketing or related field is a plus

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