BBOXX

Retail Supervisor – Oyugis

Job Summary

Location: Field (80%) and shop (20%) Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

  • Create and maintain an incredible sales team
  • Meet the sales objectives through careful planning and motivating your team
  • Meet the technician target through a laser focus on efficiency
  • Meet the operational standard we expect at the shop

Description of tasks

  • Responsible for new customer acquisition across a defined area
  • Hiring agents who are very effective sellers and good representatives of BBOXX
  • Training agents to offer an incomparable customer service
  • Managing the schedule of agents and motivating them to reach new heights
  • Supporting and coaching agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and take necessary actions
  • Organizing the agent network geographically
  • Responsible for technicians’ performance
  • Managing the schedule of technicians and motivating them to reach new heights
  • Monitoring their performance against objectives and take necessary actions
  • Responsible to implement a marketing strategy in coordination with Retail Area Manager
  • Request for any marketing activities
  • Responsible for the operations at the shop
  • Supervise the shop manager in its activities
  • Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

  • A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
  • Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
  • We are not looking for the “striker” of a football team but the head coach
  • Be willing to live in rural areas, the role is set in rural areas,
  • You will be located at a shop which are in secondary towns
  • Be proficient with the Microsoft Office Suite
  • Excellent verbal communication, listening, and phone skills
  • You live to meet targets: You love challenges, you are driven to reach the target.
  • A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
  • You love selling: You have a passion for convincing people.
  • You love getting others to trust you and follow your advice.
  • You have some experience in selling effectively.
  • You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
  • We also expect others to do the same. You should have stories when you over-delivered in your career
  • Good motivational skills and enthusiasm
  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
  • You have led projects or managed conflicts effectively in the past, tell us about it.
  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.
  • A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

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